Personal data processing
At LAND & LIVING we treat the information you share with us responsibly, solely to handle real estate requests, coordinate commercial follow-up and support purchase, sale, rent or investment processes.
Scope of this notice
This notice applies to information that users voluntarily provide through the website, contact forms, personalized search forms, owner forms, investment forms, WhatsApp, email or other communication channels of LAND & LIVING.
Data controller
LAND & LIVING is responsible for the processing of personal data provided by users through this website and its contact channels.
Contact: info@landnliving.com
Data we may collect
- Full name.
- Phone or WhatsApp.
- Email address.
- Type of real estate request.
- Type of property or asset of interest.
- Location or area of interest.
- Budget or investment range.
- Approximate area.
- Intended use.
- Estimated timeline.
- Additional information voluntarily provided by the user.
We do not request banking information, ID numbers, deeds, legal documents, passwords or sensitive data through public forms. If documentation is required at a later stage, it must be managed through appropriate channels and with the owner's authorization.
Purposes of processing
- Handle real estate inquiries.
- Follow up on purchase, sale, rent or investment requests.
- Coordinate calls, meetings or visits.
- Send information about requested properties or opportunities.
- Analyze requirements for personalized search.
- Maintain commercial communication related to the user's request.
- Improve user service and experience.
Authorization and consent basis
By completing and submitting a form, checking the acceptance box or contacting us via WhatsApp or email, the user authorizes LAND & LIVING to use the information provided to handle their request and provide related commercial follow-up.
Use of WhatsApp and third parties
Some forms on the site generate a structured message that the user can voluntarily send via WhatsApp. In that case, communication is carried out through a third-party platform, so WhatsApp/Meta's terms and privacy policies may also apply.
Data retention
The information may be retained for as long as necessary to handle the request, provide commercial follow-up or fulfill reasonable purposes related to the relationship initiated by the user. The user may request the update or deletion of their data by writing to the contact email.
User rights
The user may request access, update, rectification or deletion of the personal data they have provided by writing to:
info@landnliving.com
The request must reasonably allow identification of the data subject and the means by which they shared their information.
Security
LAND & LIVING will apply reasonable measures of care, confidentiality and responsible use of the information received. However, no digital channel can guarantee absolute security, so it is recommended not to send sensitive information through public forms or unsolicited messages.
Cookies and analytics
The site can currently operate without requiring its own tracking cookies for basic functionality. If analytics tools, conversion measurement or similar technologies are incorporated in the future, this notice will be updated and, where applicable, the user will be informed.
Notice updates
LAND & LIVING may update this notice to reflect changes to the site, services, contact channels or applicable requirements. The current version will be available on this page.